What is Guest Management?
The Guest Management feature provides a clear and centralized overview of all guests who have previously booked with you. It helps you track their visit history, categorize them, and manage their overall experience with full control.
What can you do with Guest Management?
View all registered guests: Access a complete list of guest names, locations, phone numbers, and total number of visits.
Categorize guests: Classify each guest as Important, Regular, or Blocked based on their behavior or booking frequency.
Quick access to booking details: Click on View to easily see a guest’s previous bookings and stay dates.
Filter data: Search or filter the list by name, category, or location to quickly find the information you need.
Practical Examples
A guest who books frequently? Mark them as Important for easier follow-up or special offers.
A guest who previously caused issues? Mark them as Blocked, preventing future bookings.
Track total visits and identify the regions your guests are coming from.
Overall Benefit
Guest Management helps you better understand guest behavior, improve their experience, and gives you full control over guest relationships from one simple and easy-to-use interface.
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